GDMK Images Online Terms and Conditions
Below are details covering the terms and conditions applicable to using and viewing GDMK Images website. Continued use of the website constitutes agreement to these terms and conditions.
Cancelling Orders
In the unlikely event of you wishing to cancel an order, you may do so, up to and including, 14 days commencing from the day after receipt of goods. Products should be undamaged and returned in appropriate packaging. Postage should be via registered post.
Payment will be refunded within 14 days of the returned goods being received by GDMK Images.
Clothing Sizes
All our garment pages have size guides to help you choose the correct size garment. Where a particular garment size comes in what you might call larger or smaller than standard fit, we indicate this fact and advise you to order a slightly larger or smaller size than you normally would.
Please DONT BUY Multiple Sized Garments
Please refrain from buying multiple sized garments with the intention of returning those that dont fit. If you are unsure about what size you should order, in the first instance refer to the size guides and sizing advice. If you still have concerns, please contact us prior to ordering so we can discuss and help reassure you of the ideal size you should order.
We make most garments up to order based on your size and colour choices to keep our standing stock overheads as low as possible. This allows us to spend more time creating unique and personalised designs instead of managing a large stock overhead.
Copyright
Everything contained in this website is protected by copyrights and may not be used without the prior written permission of GDMK Images.
Purchase of any product from this website DOES NOT convey any rights, in respect of image copyright, to the purchaser to use the product image(s) for any use other than its intended purpose, including but not restricted to –
- all sales are strictly for personal use only – commercial usage rights and licences are available seperately here
- image copying for any use other than posting a picture of the entire purchase as notice of purchase on social media
- use of any image part in any derivative form
- resale in any form other than sale of the original purchase as a second hand, non commercial i.e. personal use only transaction
Delivery and Postage
Most purchases are individually printed and/or embroidered to order. Our aim is to deliver within 14 working days from the date of your order but please allow up to 28 days for delivery.
Retail postage is included in the price for Mainland UK addresses.
Trade postage is calculated based on package weight.
Overseas Orders
We ship worldwide – postage prices to non UK Mainland addresses are displayed in the cart.
Returns
In the unlikely event of you wishing to return an order, you may do so, up to and including, 14 days commencing from the day after receipt of goods. Products should be undamaged and returned in appropriate packaging. Postage should be via registered post.
Payment will be refunded within 14 days of the returned goods being received by GDMK Images.
Faulty Goods
In the unlikely event that your purchase arrives damaged, you must contact GDMK Images in writing within 5 working days of receipt. Please state the nature of the damage and if you would prefer a refund or replacement goods. You have 28 days from the date of order to return the faulty goods. All returns must be securely packaged and sent via registered post.
Trade Service
We offer a full trade service to museums, societies and fund raising organisations. Please visit our Trade Page for more information.
Privacy
GDMK Images is committed to ensuring that your privacy is protected. When you provide information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
GDMK Images may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy was updated 25/05/18.
What we collect
Comments
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Visitor comments may be checked through an automated spam detection service.
Using Our Online Store
We collect information about you during the checkout process on our store.
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
We share information with third parties who help us provide our orders and store services to you; for example —
Payments
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Please see the PayPal Privacy Policy for more details.
Wishlists
While you visit our site, we’ll track:
- Products you’ve added to the wishlist: we’ll use this to show you and other users your favourite products, and to create targeted email campaigns.
- Wishlists you’ve created: we’ll keep track of the wishlists you create, and make them visible to the store’s staff
We’ll also use cookies to keep track of wishlist contents while you’re browsing our site.
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Wishlist details, such as products added, date of addition, name and privacy settings of your wishlists
Our team members have access to this information to offer you better deals for the products you love.
YouTube
Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.
If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.
YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.
Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.
Google Web Fonts
For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.
For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.
If your browser does not support web fonts, a standard font is used by your computer.
Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/.
Facebook
Our website includes plugins for the social network Facebook, Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. For an overview of Facebook plugins, see https://developers.facebook.com/docs/plugins/.
When you visit our site, a direct connection between your browser and the Facebook server is established via the plugin. This enables Facebook to receive information that you have visited our site from your IP address. If you click on the Facebook “Like button” while you are logged into your Facebook account, you can link the content of our site to your Facebook profile. This allows Facebook to associate visits to our site with your user account. Please note that, as the operator of this site, we have no knowledge of the content of the data transmitted to Facebook or of how Facebook uses these data. For more information, please see Facebook’s privacy policy at https://de-de.facebook.com/policy.php.
If you do not want Facebook to associate your visit to our site with your Facebook account, please log out of your Facebook account.
Twitter
Functions of the Twitter service have been integrated into our website and app. These features are offered by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. When you use Twitter and the “Retweet” function, the websites you visit are connected to your Twitter account and made known to other users. In doing so, data will also be transferred to Twitter. We would like to point out that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how it will be used by Twitter. For more information on Twitter’s privacy policy, please go to https://twitter.com/privacy.
Your privacy preferences with Twitter can be modified in your account settings at https://twitter.com/account/settings.
Instagram
Our website contains functions of the Instagram service. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA.
If you are logged into your Instagram account, you can click the Instagram button to link the content of our pages with your Instagram profile. This means that Instagram can associate visits to our pages with your user account. As the provider of this website, we expressly point out that we receive no information on the content of the transmitted data or its use by Instagram.
For more information, see the Instagram Privacy Policy: https://instagram.com/about/legal/privacy/.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Returns
The relevant return address will be given upon receipt of your written notification of intent to return goods.
Web Site Errors
E&OE – Errors and omissions excepted.
All information on this website is provided in good faith and is correct to the best of my knowledge.
Every effort is made to check the accuracy of the information included on GDMK Images. Please be aware that 3rd party product descriptions, specifications and prices will change over time therefore no guarantee or warranty is offered or given in respect of incorrect information contained on any of this websites pages.
Latest News From GDMK Images
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